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The pen will not communicate with the receiver

When you write with the pen, a symbol should appear on the receiver digital screen. If nothing happens:


· Be sure to hold the pen in front of the receiver and that this last one is placed in the correct way.

· Avoid any obstacle between the pen and the receiver (e.g. your hand).

· Be sure to have charged the receiver and the pen for at least 4 hours.

· Reset the receiver unit by pressing the small button at the rear of the unit.

· Try with another ink refill

· For IRISNotes 1: Replace the two pen batteries with new ones and check that they are inserted in the correct way.

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  1. Mathieu Quintin

  2. Posted
  3. Updated

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