When you write with the pen, a symbol should appear on the receiver digital screen. If nothing happens:
· Be sure to hold the pen in front of the receiver and that this last one is placed in the correct way.
· Avoid any obstacle between the pen and the receiver (e.g. your hand).
· Be sure to have charged the receiver and the pen for at least 4 hours.
· Reset the receiver unit by pressing the small button at the rear of the unit.
· Try with another ink refill
· For IRISNotes 1: Replace the two pen batteries with new ones and check that they are inserted in the correct way.