Start a conversation

Pictures cannot be saved after I've scanned them

This is probably because there's no microSD card inthe card slot or because the microSD card is full.


If the microSD card is full:

Insert a microSD card. Move the images from the microSD card to your computer to clear storage space on the card.


To format the card and delete its content:

1. Press the On/Off button for 2 seconds to power on the scanner.

2. Press the Menu button.

3. Go to the 2/3 option group and select the SD formatting option.

4. Select this option to delete the content o fthe microSD card.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Mathieu Quintin

  2. Posted
  3. Updated