Start a conversation

Pro 3 wi-fi

Multipage portable scanner

  • My scanner is not recognized on the computer

    Please update the drivers of the scanner (they are availbale on this page) and restart your computer....

  • What is the PC mode and how do I use it?

    On a Windows PC the IRIScan Pro 3 Wifi can be used as Twain scanner, meaning you can use it to scan directly from software applications such as Readiris and Cardiris. Important: make sure you have ins...

  • Accessing Scans through Wifi

    Power on the scanner. The Scan LED lights up and the default settings are displayed on-screen. The scanner is set to SD Mode by default. Note: in case PC is displayed on the screen, press the button S...

  • Calibrate the Scanner

    Calibrate only if the scanned image looks fuzzy, the color looks abnormal (e.g., darker than normal), after more than 8,000 scans, or the scanner has been stored without use for a longtime.  The calib...

  • Error codes

    If there is an error during scanning, the LED light will be flashing in red and error codes will be displayed. Refer to the table below for more information on the error codes and how to solve them....

  • How do I change the scanning date and time?

    The default scanning date attributed to scans is 2011/01/01/00/00. To modify it: Create a .txt file (in Notepad for instance) and name it time.txt. Inside the file, type in the date and time in the fo...

  • What is the 2019 error?

    The 2019 error means the scanner is not accessible to Readiris or other software. To solve this issue: Make sure the drivers are properly installed. Put the scanner in PC mode. To do so, press the SD/...

  • What is the E03 error code?

    There are two possible causes for the E03 error code to appear: The storage is full and the image cannot be stored on the device. Solution: free some space on the SD card or insert a new SD card. The ...

  • Where do I find the User Guides?

    The IRIScan Pro 3 Wifi User Guides and Quick User Guides can be found on this page. The Readiris 14 User Guides can be found here. The Cardiris User Guides can be found here....

  • Where do I find the license number/activation code?

    All license numbers/activation codes to activate the software that comes with the IRIScan Pro can be found on the license sheet included in the product box. If you no longer have this sheet, contact I...