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Readiris 16

Knowledgebase

  • I have lost my serial number / activation code

    During the activation process, no personal information about the user or the system are kept.  Meaning that we have no link between the user and the IRIS product activated. The activation process cann...

  • How to recognize barcodes

    Both the Readiris Pro and Corporate you can recognize barcodes. However only in the Corporate version can barcodes be used to separate documents in a batch. Note: Readiris supports most widespread 2D ...

  • How to process digital camera images

    Readiris uses special recognition routines to process digital camera images. Make sure the Digital Camera option is activated when processing such images. The Digital Camera option can be activated bo...

  • Excel output problems

    Poor Excel conversion is usually caused by broken or incomplete grid lines: When they are incomplete or broken in the image, then the software does not know what to do with those fragments. If they ar...

  • Why doesn't the program work with all fonts?

    This applies to all versions of Readiris for Windows and Mac. Readiris will only work with typed text with conventional fonts.  The software works by comparing pictures of letter shapes to a database ...

  • How to improve the results in Readiris? PC

    Good recognition results are directly tied to image quality. If the input image is poor then so will be the results. The software works by converting pictures of character shapes into actual text. If ...

  • Change available output formats for Readiris 16 Mac

    To select a different output format than the 3 default ones: Click Export Options on the top toolbar. Drag the required output format from the Others list in the left column of the interface to the Fa...

  • How do I change the user interface language? (Mac)

    Readiris opens in the user interface language that is currently activated in your Mac System Preferences. To change the user interface language in Readiris: Click the System Preferences icon. Click th...

  • How to change the user interface language? (Windows)

    Readiris opens in the installation language by default. If you want to change the interface language: Click the Readiris button in the top left corner, then click User Interface Language. In the Langu...

  • Tips for taking pictures with a digital camera

    Calibrate the camera by photographing a white document (before using it with Readiris) Always select the highest image resolution. Enable the macro mode of the camera to take close-ups. Enable the doc...