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How to clear a paper jam?

To clear a jam from the feeder, press and hold the Power button for 3 seconds to power off, then press quickly to power on again. The jammed photo will be fed through automatically.

Paper jam 


If the item is still jammed, follow these steps to remove the item:

  • Open the cover by holding the scanner with one thumb on the feeder and another thumb on the cover. 
  • Carefully and firmly press your thumb into the feeder and then raise the cover.
    This will cause the top of the scanner to release from the bottom of the scanner. Paper Jam 2
  • Remove the item.

Paper Jam 3

  • Close the cover and reinsert the item to rescan.

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  1. Alain Ledent

  2. Posted
  3. Updated