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Readiris 16

Knowledgebase

  • Where do I find my Readiris activation code?

    For Readiris 14, 15 and 16, the 34 characters activation code should be located in the confirmation email sent to you after your online purchase.  If you received Readiris with a scanner (IRIScan Book...

  • How to activate Readiris 16 for Mac

    Start the software and when asked to activate: Copy the Activation code (from your email order confirmation). Right-click inside the first field and select Paste.  This will populate each box automati...

  • I get an activation error, what should I do?

    Security software, proxy, firewall or router settings may block the activation from being completed automatically. To activate manually send us the information requested in the asterisks below by clic...

  • How to manually select your scanner (Windows)

    Readiris 16 will try to detect automatically an installed scanner, its driver and will do an automatic configuration of any other needed settings such as resolution, paper format, etc. The automatic s...

  • How to configure your scanner in Readiris (Windows)

    In order to scan documents in Readiris, your scanner must be configured correctly: Make sure your scanner is connected to your computer, and switched on. Note: the scanner should be physically connect...

  • How to configure your scanner in Readiris? (Mac)

    Readiris supports all Twain 1.9 compliant scanners, all Image Capture compliant scanners, and IRIScan 3 and higher scanners. Most Image Capture scanners are plug and play. Before you can use a Twain s...

  • My scanner model is not listed

    Not all scanners have specific profiles in which case you use the universal profile. In most cases you will use one of these:  HP <other models>(TWAIN)  <TWAIN> <Other Models>...

  • How to scan multiple documents

    In Readiris there are a number of features that allow you to scan and process multiple documents easily in Readiris. Scanning multiple documents on a flatbed scanner Click the down arrow beneath the S...

  • I have lost my download link

    Unless it was deleted it may still be in your email system. However, Readiris 16 can be downloaded through the Download Center....

  • I have lost my serial number / activation code

    During the activation process, no personal information about the user or the system are kept.  Meaning that we have no link between the user and the IRIS product activated. The activation process cann...