Start a conversation

IRIScan Express 4 & Executive 4 - Why are there lines on the scanned document?

Please check the following:

1. Are there lines on the original or is the original clean?
2. Remove any debris from the original before scanning.
3. Lift the top cover and clean the rollers and glass with the included cleaning cloth 

(Refer to the section “Clean the scanner” of the user guide)

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Alain Ledent

  2. Posted
  3. Updated

Comments

Contact us

If one of the above article didn't help you , if you are looking to contact us for business enquiries or if you want to return a product, do no hesitate to contact us! One of our agent will take care of your request as soon as possible.

Return Requests

Select the reason for your request:

Cancel an order (< 30 days) Defective (Warranty)