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IRIScan Express 4

USB portable scanner

Knowledgebase

  • What does the red led mean?

    The red led flashes when the scanner calibration failed. Disconnect and reconnect the scanner and then repeat the calibration. To learn how to calibrate the scanner, click here....

  • Why is my scanner recognized as an external memory? (Mac)

    The scanner has a tiny amount of memory which is not used by the product. When you  connect the scanner to your computer it mounts a disk drive on your Desktop. You can simply ignore this.  When you u...

  • How do I clean the scanner?

    In order to maintain an optimal scan quality and prevent dust accumulation, it is recommended you clean the scanner (outer casing and feed rollers) approximately every 200 scans, of if vertical lines ...