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Knowledgebase IRIS

Consult our knowledgebase to find quick answers to frequently asked questions, help with common issues and walk through.
Click on the categories to view the list of related articles or use the search bar to find a specific keyword.

Popular in News

  1. IRIScan Mouse - New update for Windows 10/11

  2. New Support policy as from 1st January 2019

  3. macOS - Product compatibility

  4. Readiris 17: Software Update (Windows)

  5. Missing country in the registration wizard

Popular in Customer Service

  1. I bought a Download version from IRIS, how do I return it?

  2. I bought a Physical product from IRIS, how do I return or exchange it?

  3. I lost my download link

  4. How to reach IRIS by phone ?

  5. When do I receive my invoice

Popular in OCR & PDF software

  1. Where do I find my Readiris activation code?

  2. Readiris for HP : Download and activation

  3. How to configure your scanner in Readiris (Windows)

  4. Where do I find my Readiris activation code?

  5. How to activate Readiris 16 for Mac

Popular in Camera Scanners

  1. IRIScan Desk PC - Camera is not detected

  2. IRIScan Desk - How to setup the scanner

  3. IRIScan Desk - How to scan a Book

  4. IRIScan Desk - How to scan to a PDF

  5. IRIScan Desk - How to optimize scanning results

Popular in Handheld Scanners

  1. IRIScan Book 5 - All the scanner buttons are blocked

  2. IRIScan Book 5 - Nothing happens when I click on a software to install it

  3. IRIScan Book 5 - How to create multi-page PDFs

  4. IRIScan Book 5 - How to connect to the Internet while using the InstantResult app and the scanner

  5. IRIScan Book 5 - How to use InstantResult (Windows)

Popular in Sheetfed Scanners

  1. How to connect the scanner to a computer using the USB cable

  2. How to connect to the scanner via Wifi

  3. My PC doesn't recognise the scanner as an imaging device

  4. IRIScan Express 4 & Executive 4 - How do I calibrate the scanner?

  5. Walkthrough IRIScan Anywhere 5 - PC

Popular in Multi-pages Sheetfed Scanner

  1. IRIScan Pro 5 - Scan button on the scanner is not working

  2. IRIScan Pro 5 - How to use the Button Manager

  3. IRIScan Pro 5 - How to scan business cards in duplex to Cardiris PC

  4. IRIScan Pro 5 - My scanner is not recognized by my computer

  5. IRIScan Pro 5 - How to activate Readiris 16 ? My activation code does not work

Popular in Digital Pens

  1. IRISPen 7 - How do I download the IRISPen software?

  2. IRISPen 7 - I can't find my activation code

  3. IRISPen 7 - Where do I find the drivers for IRISPen Air 7?

  4. IRISPen 7 - I don't have an Internet connection. How can I activate the software?

  5. IRISPen 7 - How do I use the dongle?